Rachel Jones

Rachel Jones is an accomplished professional with extensive experience in program and customer success management within the energy sector. Currently serving as a Program Manager at Utility Energy Services since April 2023, Rachel previously held the position of Customer Success Manager at TeamViewer, where the focus was on integrating smart glasses technologies to enhance frontline efficiency. Prior roles include Customer Success Manager at Bidgely, Operations Supervisor at CLEAResult, and multiple positions at ICF, where Rachel managed teams, client relationships, and substantial rebate processing initiatives. Rachel's earlier experience includes environmental compliance and outreach roles at Waste Management and the National Wildlife Federation. Rachel holds a Bachelor of Arts in Environmental Science from Emory University.