Stephen Whyte is an accomplished professional with extensive experience in call center management and operations. Currently serving as Call Center Manager at Utility, Inc., Stephen oversees the capture and management of video evidence for law enforcement and first responders. Previous roles include Sales Operations Manager and Inspection Advisor Manager at Inspector Call Center, where responsibilities entailed refining sales strategies and optimizing call center activities. At CarMax, Stephen excelled as Customer Experience Center Manager, enhancing customer interactions through effective coaching and collaboration. During tenure at CGS, Stephen held various positions, including Senior Operations Manager, focusing on productivity improvements and employee development. Stephen's educational background includes studies at Dawson College and Delta College.
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