Mardon Wright

Mardon Wright is a seasoned professional with extensive experience in customer service and digital learning within the telecommunications and utility sectors. Currently, Mardon serves as a Partner Digital Learning Content Consultant and Customer Escalation Advisor at Utility Warehouse, while also functioning as an Authorised UW Partner since May 2020, providing mentorship and income-building opportunities. Prior roles include Analyst I and Operations Team Lead/SME at Concentrix, and Supervisor at Collective Solution, LLC, as well as experience as a Reservations Agent with itel-BPO Solutions and Jetaport. Mardon began a career in customer service at Sirius XM Radio Inc. and has held supervisory positions throughout tenure at e-Services Group International, where notable promotions highlighted strong performance. Educational background includes Cape Levels in Accounting and Business/Management from Munro College and a Data Analytics certificate from BrainStation.