Utopia Solutions
Molly Melowd is an experienced Client Success Manager currently at Utopia Solutions since March 2024, and previously served as a Senior Customer Success Manager and Customer Success Manager for the North America Region at Gorgias, a company specializing in integrated helpdesk solutions for e-commerce brands. At Gorgias, Molly contributed to the service of over 11,000 businesses, focusing on enhancing customer support and driving revenue. Prior experience includes a role as a Customer Experience Specialist at Facebook, where Molly established and scaled customer experience functions, developed onboarding programs, and collaborated with product teams to incorporate customer feedback. Earlier in their career, Molly worked as a Freelance Writer for South End News. Educational qualifications include a Master of Science in Administrative Studies with a focus on Financial Economics and a Bachelor of Science in Economics, both obtained from Boston University.
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Utopia Solutions
We are a team of experienced technology leaders providing product strategy and custom software development services to organizations in need of scalable, innovative solutions. Our team of software developers, designers, and product managers work closely with clients to understand their needs and develop solutions that meet their specific requirements. Our clients benefit significantly from the decades of combined entrepreneurial and executive experience we bring to every project. We've founded companies, managed Technology and Product divisions, and grown multimillion dollar product lines across a number of different technology stacks and product lines. We approach each project with a deep understanding of the complete product lifecycle. In addition to software development services, we are able to provide product strategy, design, go-to-market strategies, and ongoing support. Contact us today to schedule a consultation or request a quote.