Julia Touw

Julia Touw is an experienced customer service professional currently serving as a Customer Success Manager at UTURN since April 2023. Prior experience includes a role as Team Manager Customer Service at DLG and various positions at Gist, where Julia advanced from Customer Service Administrator to Team Leader Customer Service. Julia has a solid background in managing customer service operations, order processing, and client communication across multiple European countries. Prior roles at A. van der Kwaak Expeditie B.V. and Van Dongen & van der Kwaak further developed skills in planning, sales support, and issue resolution. Julia holds a Master's degree in European Studies with a focus on Italian Language and Culture from the University of Amsterdam and participated in the Erasmus programme at Università degli studi Roma TRE.