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Charlotte Lefebvre

Customer Success Manager Senior at WizVille

Charlotte Lefebvre has worked in various roles since 2011. Charlotte began their career as an Assistant to the Coordination Administrative and Pedagogical at the Institut Français de la Mode in 2011. In 2012, they took on the role of Chargée d'études at the Direction Départementale des Territoires du Loiret. In 2013, they became Chargée d'études at France Volontaires. In 2014, they worked as a Chargée d'études socio-économiques at the Mairie de Paris. From 2016 to 2021, they worked at Colorado Groupe, first as a Customer Success Manager, then as a Chargée d'études marketing senior (quali/quanti), and finally as a Chargée d'études marketing (quali/quanti). Most recently, in 2021, they became the Chef de groupe - Expérience et satisfaction clients at INIT (Satisfaction, Fidélité & Expérience Client). Charlotte is currently employed at WizVille as a Customer Success Manager Senior.

Charlotte Lefebvre began their educational journey in 2007 when they graduated from Lycée privé Blomet with a Baccalauréat in Scientific studies. Charlotte then attended Université Paris Dauphine - PSL, where they obtained a DEGEAD 1 and 2 in Gestion et Economie appliquée in 2010. Charlotte continued their studies at the same university, receiving a Licence Sciences de la Société in Economics and Sociology in 2011, followed by a M1 Sciences de la Société in Political Science and Sociology in 2012. In 2014, they completed a Master 2 Consultants et Chargés d'Etudes Socio-économiques (en alternance) at Université Paris Cité, and then a Master 2 Etudes et Recherches Politiques et Sociales in Social Sciences at Université Paris Dauphine - PSL in 2015.

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Timeline

  • Customer Success Manager Senior

    November, 2022 - present