Katie R.

Katie R. has extensive experience in sales, customer service, and operational management, currently serving as Sales Product Performance Lead for AppToPay at V12 Retail Finance Limited since April 2018. In this role, Katie oversees the development and execution of marketing campaigns to drive revenue growth. Previous positions include Customer Service Manager, Digital Optimisation Assistant Manager, and Late Stage Collections Manager, highlighting a strong background in team leadership, performance improvement, and strategic planning. Prior experience at Buy As You View includes managing a sales administration team and enhancing customer relationship processes. Earlier roles in customer service with Lloyds Banking Group and NatWest further solidify a commitment to customer satisfaction and operational efficiency. Academic qualifications include studies at Bridgend College and various educational pursuits.