Vacasa
Samantha Derby is an experienced hospitality professional with a strong background in hotel management and guest services. Currently serving as a VIP Homeowner Experience Account Manager at Vacasa since May 2021, responsibilities include fostering relationships with homeowners, managing property performance, and addressing guest reviews. Previous roles include Operational Support Specialist at Vacasa, Assistant Housekeeping Manager at Four Seasons Hotels and Resorts, and Front Desk Manager at The Ritz-Carlton Hotel Company, among others. Samantha holds a Bachelor of Science in Hotel and Lodging Management from Johnson & Wales University and has developed expertise in maintaining high service standards and efficient operations throughout various roles in the hospitality industry.
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