Vacations By Rail is North America’s leading provider in rail vacations and the trusted authority on rail. With more than 400 independent train journeys, escorted rail tours, rail-cruise combinations and luxury rail journeys in over 50 countries, we pride ourselves in having the largest selection from which to choose. 

Our team is comprised of travel enthusiasts who believe rail travel is an extraordinary way to discover the world by allowing you to slow down and immerse yourself in a region in a way that can’t be experienced by plane, car or bus. We partner with the world’s most iconic and scenic railways such as Rocky Mountaineer, Orient Express, Glacier Express, and all of our itineraries include high-quality hotels and must-see excursions. Our goal is to bridge the gap between the allure of rail travel and the knowledge required to plan and enjoy a rail vacation. Vacations By Rail is located in downtown Chicago, Illinois, near historic Union Station, the hub of passenger rail service across America.

Vacations By Rail is owned by UK-based Great Rail Journeys, an award-winning tour operator with more than 45 years of experience designing global train vacations. Our team is proud of our A+ rating with the Better Business Bureau and 5-star rating on TrustPilot which validate our dedication to providing exceptional customer experiences. We are committed to delivering innovative, fresh ideas that surprise and delight our customers so we can continue to stand out as a unique and immersive way to explore the world.

Rail

Travel & Leisure

Vacations By Rail

Vacations By Rail's headquarters in Chicago, IL, United States

Dave Riley

The Tour Operations team at Vacations By Rail is responsible for the seamless execution of our curated train journeys. This includes coordinating all logistical details, managing itineraries, and ensuring high-quality experiences from start to finish. They work closely with rail partners, hotels, and excursion providers to provide exceptional, hassle-free travel experiences that meet our high standards and delight our customers.

Tour Operations

The Operations Team at Vacations By Rail is responsible for ensuring the seamless execution of all rail vacation packages. This includes coordinating the logistics of train journeys, high-quality hotel accommodations, and must-see excursions. They work closely with our partners, manage itineraries, and ensure every aspect of the travel experience meets our high standards for quality and customer satisfaction.

Operations Team

The Leadership Team at Vacations By Rail is responsible for setting and executing the overall strategic direction of the company, ensuring operational excellence, and driving growth. This team, comprised of the Chief Operating Officer, Global CEO, Senior Vice President and General Manager of Vacations By Rail, and the Chief Information Officer, collaborates closely to align organizational goals, innovate the travel experience, and maintain high standards for customer satisfaction. They steer the company towards expanding its market presence, enhancing service quality, and upholding its strong industry reputation.

Leadership Team

The Marketing Team at Vacations By Rail is responsible for driving customer engagement and growth through strategic initiatives. The Retention Marketing Manager focuses on maintaining and deepening relationships with existing customers, while the Senior Manager of Growth oversees the broader strategy to scale and enhance the brand's market presence. The Acquisition Manager specializes in attracting new customers through various channels, ensuring a steady influx of new rail travel enthusiasts. Together, they implement innovative campaigns and leverage data-driven insights to promote the allure of rail travel, ensuring memorable and immersive customer experiences.

Vacations By Rail

Org chart

Teams

Tour Operations

Operations Team

Leadership Team

Marketing Team

Offices

Vacations By Rail

Org chart

Teams

Tour Operations

Operations Team

Leadership Team

Marketing Team

Offices

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