Alex L.

Alex L. is a dedicated professional with extensive experience in customer support and operations management. Currently serving as a Technical Support Representative at Vagaro since January 2023, Alex focuses on enhancing customer satisfaction across various communication channels. Prior experience includes a role as a Quality Assurance Analyst at Meta, where Alex audited customer interactions and analyzed data trends, as well as positions as a Senior Subject Matter Expert and Social Media Support Specialist within the same organization. Earlier roles include Retail Sales Manager at Staples, where Alex improved customer satisfaction and managed recruitment, and Retail Store Manager at T-Mobile, overseeing operational and sales strategies.