Josip Marusic

Customer Support Specialist at Valcon

Josip Marusic has a diverse work experience spanning over several years. Josip started their career in 2009 as a Call Center Operator at Hrvatski Telekom, where they handled customer inquiries and resolved complaints. In 2010, they worked at H1 as an IT Support Technician and administrative assistant, managing company computer systems and solving technical issues.

Josip then transitioned to the hospitality industry, working as a Bartender at Imperium Split - Restaurant & Lounge Bar, where they provided excellent customer service and handled difficult customers with professionalism. Josip continued their bartending career at Café and Club Deep Makarska in 2017, where they mixed and served beverages in a friendly manner, and also at Restaurant Lobby Food & Mood in 2017-2018, where they served as a Head Waiter and provided a fine-dining experience with quality service.

In 2014, Josip worked at Love Carpe Diem as an Entertainment Manager, planning and executing entertainment programs for guest satisfaction. Josip also served as an Assistant Team Manager, organizing and educating teams and assisting with program development. Josip'sresponsibilities included PR, customer problem-handling, and acting as a translator.

Josip then worked as a Bartender at Café and Club Deep Makarska in 2018 and as a Freelancer for a Family Agriculture Business from 2020 to 2022. In their freelance role, they successfully promoted the business through social media, fulfilled customer expectations, and handled necessary documentation.

Most recently, Josip started working at Valcon in 2022 as a Customer Support Specialist.

Josip Marusic began their education at the University of Split in 2008, but it is unclear if they completed their degree or what field of study they pursued. In 2014, they attended Carpe Diem Ltd. Croatia for a Professional Entertainer Course.

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Timeline

  • Customer Support Specialist

    April, 2022 - present

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