Alana Spalding has a extensive background in customer service management, with experience in leading teams in various companies such as Valda Energy Limited, The White Company, Opus Energy, and DX (Group) plc. Alana is skilled in setting strategic business objectives, building relationships with stakeholders, managing customer service operations, implementing improvements, and ensuring seamless customer experiences. Alana has a proven track record of effectively managing teams, monitoring processes, providing feedback, and driving performance to meet business goals.
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