Amber MacDonald

Amber Macdonald, CPM, is a seasoned professional in customer service and project management, currently serving as Senior Manager of Customer Service at Valencia Technologies since March 2022. Prior experience includes a notable tenure at 3D Systems Corporation, where Amber held multiple roles including Project Manager and Director of Customer Service in the Healthcare division, achieving significant growth and productivity initiatives. Key achievements involve leading teams to a 15% year-over-year growth, enhancing team productivity by over 25%, and fostering a culture of safety and accountability. Amber began their career at TMJ Implants, Inc., where responsibilities included quality control and logistics supervision. Amber holds a Bachelor of Science degree in Business Administration and Management from Colorado Technical University and has also studied at the University of Northern Iowa.