KM

Kim Malone

Post Market Complaint Analyst at Validant

Kim Malone has accumulated extensive experience in quality management and complaint analysis, currently serving as a Post Market Complaint Analyst at Validant since September 2013. In this role, Kim monitors product complaint communications, evaluates social media for complaints, and facilitates the investigation process by assigning cases to specialists. Prior to this position, Kim worked as a Global Quality Consultant at MAETRICS, focusing on recall management and health hazard evaluations. Kim also held a leadership role in secondary packaging at Alcon Laboratories, overseeing production and safety protocols, and gained foundational experience as a Complaint Analyst, where Kim developed guidelines for complaint processing and reporting.

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Lexington, United States

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Validant

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Validant is a full-service life science consulting firm serving developers and manufacturers of pharmaceuticals, biologics, medical devices, and diagnostics worldwide. We partner with these companies to ensure safe and reliable access to life-saving healthcare products, facilitating their efficient, compliant progression from preclinical and clinical phases through to manufacturing and distribution—and optimizing quality at each step. Our platform brings together leading specialists in each facet of the product lifecycle, and we have curated an extensive and diverse global network of consultants to help execute strategies worldwide. Because of this, Validant is able to deliver our breadth of consulting, execution, and support services in the right place, at the right level, and in the right combination to meet your exact need. We've empowered hundreds of clients – from start-ups to the largest global leaders – to efficiently navigate regulatory, compliance, and quality complexities. How can we help you?