Aja Sanders

Aja Sanders serves as a Senior Manager of Customer Success at Validity Inc. since February 2019, overseeing over 100 Tier 1 and Tier 2 customer accounts, onboarding new customers, and addressing technical issues. Previously, Aja held managerial roles at Greenway Health from January 2016 to February 2019, focusing on case metrics, customer escalations, and team mentorship. Aja also worked as a Customer Support Team Lead and Technician at Vitera Healthcare Solutions from October 2010 to January 2016, where responsibilities included training new staff and ensuring customer satisfaction metrics were met. Aja's career began as a Medical Biller at Pulmonary Associates of Brandon from 2008 to 2010, managing financial reports and patient billing.