Max Bean

Customer Success Manager

Max Bean is an experienced professional with a strong background in customer success, sales development, and revenue management. Currently serving as a Customer Success Manager at Validity Inc. since July 2021, Max has previously held positions including Sales Development Representative and Revenue Management Analyst. At HEI Hotels & Resorts, from November 2017 to July 2021, Max contributed as both a Revenue Management Analyst and Assistant Operations Manager. Prior experience at Hotel Indigo Boston involved working as a Front Office Supervisor, where responsibilities included evaluating action plans, training new associates, supervising daily operations, and ensuring high service quality. Max is an alumnus of the University of Massachusetts Amherst.

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