Nhan Tran is an accomplished professional with extensive experience in customer success and account management. Currently serving as a Senior Manager of Customer Success at Validity Inc. since December 2019, Nhan is responsible for building and developing a technical service team for the APAC region, ensuring high levels of customer satisfaction and retention. Nhan's previous roles include Technical Account Manager and Senior Customer Success Manager at Return Path, where responsibilities included managing client accounts, providing strategic recommendations, and enhancing client engagement. Early career experience includes positions as a Business Analyst at Aperia Solutions, Inc. and Software Engineer at FPT Information System, complemented by a Bachelor's degree in Computer Science from Ho Chi Minh City University of Technology.
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