Tonya Mitchell

Tonya Mitchell is a seasoned professional with extensive experience in customer success and account management, currently serving as a Senior Customer Success Manager at Validity Inc. since August 2019. Prior roles include Sr. Technical Account Manager at Return Path, where Tonya integrated effectively with Salesforce Marketing Cloud to enhance service for shared clients, and Senior Manager of Email Deliverability at Epsilon, focusing on optimizing email marketing strategies for major brands. With a career spanning over two decades, Tonya also has a strong background in business development, having successfully increased profitability at Video Professor, and a solid foundation in retail management from Bath and Body Works. Tonya holds a Bachelor of Science in Public Relations from Northwest Missouri State University.