Validity

Emőke M. is a Global Customer Success and Transformation Leader, currently serving as the VP of Customer Success at Validity Inc. Emőke leads a global team dedicated to enhancing customer sentiment, retention, and value, implementing strategic initiatives that drive operational efficiency and satisfaction. With over a decade of experience in customer lifecycle management, Emőke has a strong focus on data-driven strategies and process improvements. Previous roles include Customer Success Manager at CSC Digital Brand Services and Manager of Customer Onboarding Strategy at Return Path. Emőke is also pursuing education at Harvard Business School Online.

Org chart

Teams

Customer Success Operations

Offices