Matt Macking is a seasoned professional in customer experience and account management, currently serving as the Senior Director of Customer Experience at Valimail since July 2025. Prior to this role, Matt held multiple senior positions at Tricentis from January 2016 to June 2025, including Senior Director, Global Renewals, and Director, Global Renewals. Earlier experience includes roles such as Account Manager at Market Force Information and Director of Client Relations at Ovations Management Solutions. Matt began a career in customer management at Commerce Science Corporation, serving as Account Manager from November 2008 to March 2013. Matt is an alumnus of DePaul University.
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