Market Force Information's multi-location solutions provide a robust framework for measuring and improving employee experience, operational performance, customer experience, and your financial KPIs. They deliver solutions for restaurants, big box, and specialty retail, grocery, petro-convenience, hospitality, travel, telecom, technology, energy, education, health and wellness, movie studios and theatres, fitness, financial services, gaming, CPG, alcohol, and tobacco, pharma, government agencies and more.

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Market Force Information

Market Force Information's headquarters in Peachtree Corners, GA, United States

Jenna Holloway

Jeff DePiazza

Ed Cordell

Phil Doriot

Sherri Weed

Gail Funderburk

Blake Herlick

David Murray

Ellyn Fill

Michael Duque

Steve K.

James Fearnley

Sheryl Gatoff

Julie Williams

Toree Hogan

Rory Butler

Brad Miller

The Quality Assurance and Compliance team at Market Force Information is responsible for evaluating and ensuring the integrity and performance of multi-location solutions. This includes utilizing mystery shoppers, auditors, and certified field associates to gather data on customer experiences and operational adherence, and employing quality assurance specialists to analyze findings, and ensure compliance with industry standards and client requirements.

Quality Assurance and Compliance

The Client Strategy and Implementations team at Market Force Information is responsible for developing and executing tailored strategies to optimize client performance. They manage the end-to-end implementation process, ensure seamless onboarding, and maintain strong relationships to drive client success across various industries. This includes aligning client objectives with Market Force's multi-location solutions for enhanced employee and customer experiences, operational excellence, and improved financial KPIs.

Client Strategy and Implementations

The Leadership Team at Market Force Information drives strategic decision-making and fosters collaborative initiatives across the organization. Comprising key executives from finance, technology, operations, analytics, and marketing, this team focuses on aligning company goals with market trends, enhancing operational performance, and delivering exceptional customer experiences across diverse industries. Their leadership ensures that all departments work cohesively towards achieving financial and operational excellence.

Leadership Team

The IT and Development team at Market Force Information is responsible for designing, developing, and maintaining the technological infrastructure that supports the company's multi-location solutions. They ensure the seamless operation of software applications and platforms, oversee system security, manage databases, and provide technical support to enhance employee and customer experiences. The team collaborates closely to drive innovation and improve the efficiency of operational and customer-centric processes, ultimately supporting the company's diverse clientele across various industries.

IT and Development

The Operations Team at Market Force Information is responsible for overseeing and enhancing the efficiency and effectiveness of the company's multi-location solutions. They manage various operational processes, ensure seamless service delivery, and drive continuous improvement in employee performance, customer experience, and operational metrics across diverse industries.

Operations Team

The Marketing and Sales team at Market Force Information is responsible for driving growth and customer acquisition through strategic partnerships, market intelligence, and targeted marketing campaigns. Led by the Chief Marketing & Sales Officer, the team works to expand brand awareness, build strong client relationships, and ensure exceptional customer service to support the company’s extensive range of multi-location solutions.

Market Force Information

Org chart

Teams

Quality Assurance and Compliance

Client Strategy and Implementations

Leadership Team

IT and Development

Operations Team

Marketing and Sales

Offices

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