Market Force Information's multi-location solutions provide a robust framework for measuring and improving employee experience, operational performance, customer experience, and your financial KPIs. They deliver solutions for restaurants, big box, and specialty retail, grocery, petro-convenience, hospitality, travel, telecom, technology, energy, education, health and wellness, movie studios and theatres, fitness, financial services, gaming, CPG, alcohol, and tobacco, pharma, government agencies and more.

Research

Market Force Information

Market Force Information's headquarters in Peachtree Corners, GA, United States

Jenna Holloway

Ed Cordell

Phil Doriot

David Murray

Blake Herlick

Michael Duque

Ellyn Fill

Jeff DePiazza

Sherri Weed

Gail Funderburk

Steve K.

James Fearnley

Sheryl Gatoff

Julie Williams

Toree Hogan

Leigh Liesen

Rory Butler

This department conducts assessments and evaluations to gather insights about customer experiences and market trends.

Market Research

This department manages and oversees the utilization of independent contractors for various projects and tasks.

Independent Contractors

The Client Strategy and Implementations team at Market Force Information is responsible for developing and executing tailored strategies to optimize client performance. They manage the end-to-end implementation process, ensure seamless onboarding, and maintain strong relationships to drive client success across various industries. This includes aligning client objectives with Market Force's multi-location solutions for enhanced employee and customer experiences, operational excellence, and improved financial KPIs.

Client Strategy and Implementations

This department manages field-based activities and ensures the effective implementation of operational processes.

Field Operations

The Operations Team at Market Force Information is responsible for overseeing and enhancing the efficiency and effectiveness of the company's multi-location solutions. They manage various operational processes, ensure seamless service delivery, and drive continuous improvement in employee performance, customer experience, and operational metrics across diverse industries.

Operations Team

The Quality Assurance and Compliance team at Market Force Information is responsible for evaluating and ensuring the integrity and performance of multi-location solutions. This includes utilizing mystery shoppers, auditors, and certified field associates to gather data on customer experiences and operational adherence, and employing quality assurance specialists to analyze findings, and ensure compliance with industry standards and client requirements.

Market Force Information

Org chart

Teams

Market Research

Independent Contractors

Client Strategy and Implementations

Field Operations

Operations Team

Quality Assurance and Compliance

Offices

Market Force Information

Org chart

Teams

Market Research

Independent Contractors

Client Strategy and Implementations

Field Operations

Operations Team

Quality Assurance and Compliance

Offices

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