Hosnafartini Safei

Hosnafartini Safei currently serves as the Customer Support Operations Team Lead at Valiram, managing support operations for APAC customers since August 2023. Prior to this role, Hosnafartini held positions at Infosys (Malaysia) Sdn. Bhd. as a Senior Executive, focusing on data collection and customer metrics, and at Maxis Business where multiple leadership roles involved managing teams and handling escalations. Early career experiences include freelance translation, a special education internship, and various roles in marketing and sales. Hosnafartini holds a Bachelor of Science with Honours in Cognitive Science from Universiti Malaysia Sarawak.