Sena M. F. Thevaratnam

Sena M. F. Thevaratnam currently serves as the Group Head of eCommerce Support Operations for APAC at Valiram, where notable achievements include the successful launch of a Start-Up Division for online/eCommerce brand businesses across nine countries. Previous experience includes leadership positions at Maxis Business, managing operations for corporate and government clients, and overseeing order management processes. Sena's background also features a role with the Malaysian Cricket Association, managing the Malaysian U-19 Cricket Squad, and various positions in customer support and operations across multiple organizations, such as ServiceSource and Symphony BPO Solutions. Academic credentials include an MBA from FTMS-Rivier University and a Diploma in Accounting and Finance from Nilai University.