James Bergen is an accomplished professional with extensive experience in patient experience management and pastoral leadership. Currently serving as the Manager of Patient Experience at Valley Children's Healthcare since September 2019, James combines healthcare expertise with a strong background in community leadership. Prior to this role, James spent over 13 years as Lead Pastor at North Fresno MB Church, focusing on community outreach, staff development, and conflict management, and previously held the same title at Peace Arch Fellowship. Academically, James is pursuing certification as a Patient Experience Professional and holds a Master of Divinity in Organizational Leadership from Fresno Pacific Biblical Seminary, alongside a Bachelor of Arts from Providence College.
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