Cezara Ciobotaru

Training And Quality Manager at Valoris Center

Cezara Ciobotaru's work experience includes roles in various companies. In 2014, they worked as a Sales Representative at Grand Business Advertising until 2015. From 2015 to 2016, they were an HR Specialist and Trainer at Intell Psy Group, a company focusing on personal and professional development. In 2016, Cezara joined Valoris Center as a Trainer, and later took on the role of Service Delivery Manager from 2018 to 2022. Currently, they work as an Operations Manager at Valoris Center. In 2013, Cezara also worked as a Trainer at Asociatia Manieres, an NGO aimed at empowering Romanian society.

Cezara Ciobotaru has a diverse education history. Cezara obtained a Bachelor's degree in Political Science from the University of Bucharest in 2010-2013. Following that, they pursued two Master's degrees simultaneously. From 2013 to 2015, they attended the University of Bucharest, specializing in Applied Psychology in the Field of National Security. In the same period, they also studied Security and Diplomacy at the School of National Political and Administrative Studies (SNSPA). Finally, from 2017 to 2020, Cezara attended the University "Spiru Haret" in Bucharest, where they earned a Bachelor's degree in Psychology.

In addition to their formal education, Cezara Ciobotaru has obtained various certifications. These include "Developing Resourcefulness" and "Working Remotely" from LinkedIn, both obtained in March 2020. Cezara has also acquired certifications in different areas such as "Antreprenor in economie sociala," "Competente Antreprenoriale," "Consilier de dezvoltare personala," "Expert Accesare Fonduri Structurale si de Coeziune Europene," and "Formator." The institutions responsible for granting these certifications are the Autoritatea Nationala pentru Calificari (National Authority for Qualifications).

Overall, Cezara Ciobotaru has consistently pursued education and professional development opportunities to enhance their knowledge and skills in the fields of psychology, security, diplomacy, and entrepreneurship.

Location

Bucharest, Romania

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Valoris Center

With over 15 years experience, Valoris Center is a company with 100% Romanian ownership that operates on the BPO services market. We work with customers from all over the world, offering them the best support according to their needs, specific time schedule and spoken language (English, French, Spanish, Italian, German, Hungarian, Bulgarian and Russian). We have proven experience and know-how, gathered from top clients in more than 10 different industries (banking/financial, automotive, IT/telecom, e-commerce, retail, utilities, pharmaceuticals, homecare, airline industry, media and delivery). Our portfolio includes customized services such as Contact Center Inbound & Outbound, Back Office Activities, Chat, Document and Content Management, Recruitment & Leasing services and also Training Programs. The Company’s areas of expertise include both human factor solutions such as increasing sales'​ value, customer retention or process optimization and automated solutions such as dedicated CRM software and complex Interactive Voice Response structures. Our proven skills, doubled by the state of the art technology integrated with Microsoft CRM Cisco IPCC and HP, as well as the consulting-based services, predictability, responsiveness and innovation, recommend us as a reliable partner for the companies that want to build their future considering customer focus. Valoris Center has 4 operational sites: Bucharest, Ramnicu Valcea and Bacau. in Romania and one in Belgrade, Serbia. Find more information about Valoris Center on our website: www.valoris.ro.


Headquarters

Bucuresti, Romania

Employees

501-1,000

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