Janel Touchette

Janel Touchette currently serves as the VP, Head of Delivery, Digital Experience and Commerce for the Americas at Valtech, focusing on empowering teams to deliver high-quality results through client-centric partnerships and operational excellence. Prior experience includes roles such as Vice President of Commerce Operations and various leadership positions in operations and customer service. Janel possesses certifications in ITIL Foundation and PSM I, reflecting a solid background in operational processes. Educational qualifications include a Certificate in Organizational Leadership from HEC Montréal and a Major in Sociology from Université de Montréal.