Value Health
John Rezen, CAPT USN (Ret), MBA, MHA, FACHE, LSSBB, is a seasoned healthcare executive with extensive experience in leadership roles across various organizations. Currently serving as an Executive Consultant at Value Health, John led an interim assignment as Chief Ambulatory Officer, achieving significant improvements in financial and patient satisfaction metrics. John's prior roles include Vice President of Population Health at Somatus, CEO of Pinehurst Surgical Clinic, and various leadership positions in the U.S. Navy Medical Service Corps and academic institutions. John holds a Bachelor’s Degree from Cornell University, a Master’s Degree in Health Administration from the University of North Carolina at Chapel Hill, and an Executive MBA with Honors from Quantic School of Business and Technology.
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Value Health
Our goal is to bring greater value to healthcare by building operational excellence and alignment in healthcare organizations. While there are many elements to this approach the fundamentals include: • Working with people to get a deep understanding of operations and the levers that drive performance • I use that information to establish actionable performance metrics and then institute a data driven accountability system. • I also develop strong collaborations across departments to optimize the handoffs. Examples of Results • Health System Ambulatory Care: $9 million improvement in the margin while achieving top 25% benchmark in annual improvement in patient satisfaction scores. • Multi-specialty Practice: Reduced cost-to-revenue ratio from 52% to 41%. Achieved 23% growth while reducing overhead expenses by 7%. • Hospital Physician Enterprise: Increased provider productivity by 25%. Improved margin by 35% while achieving top 27% improvement in patient satisfaction scores. • Neuromuscular Services: Increased gross revenues by 65% while keeping direct expense increases to 14%. Improved operating margin by 230% within one year. • Primary Care: Increased primary care productivity by 18% and pediatric productivity by 40%. • Orthopedic Services: Increased annual revenue by 48%. Limited expense increases to 18%. Improved operating margin from negative 1.5% to a positive 19%.