Pedro Candelas

Pedro Candelas is a Customer Success Strategy Consultant at Valuize since October 2023, responsible for assessing and transforming client customer success strategies to enhance subscription revenue. Additionally, Candelas serves as a Customer Success Coach for Latinos in Success and previously held the role of Growth Coach at Catalyst Software, where involvement included coaching aspiring Customer Success leaders. Candelas has extensive experience in customer success, having served in various roles including Customer Success Coach and Thought Leader at The CS Circle, Sr. Customer Success Operations Manager at Elastic, and Customer Experience Operations Manager at Netskope. Candelas also held leadership positions as Director of Customer Success and Support at Venzee.com and as Chief Operating Officer at Timbox. Educational qualifications include a Bachelor of Engineering in Industrial Engineering and an MBA in Corporate Finance from CETYS Universidad, along with an ERASMUS degree from Università degli Studi di Bergamo.