Freek van Den Bersselaar

Freek van den Bersselaar has extensive experience in application management and service operations across several organizations. Currently serving as Applicatiebeheerder / Werkprocesbegeleider at Van der Velden Rioleringsbeheer since December 2022, Freek previously held multiple management roles at Toshiba Global Commerce Solutions (Benelux) from December 2014 to November 2022, including Manager Client Services and Manager Helpdesk, overseeing performance metrics and service level agreements. Earlier experience includes Projectleider Winkelautomatisering for Sligro Food Group, where Freek managed the winkel informatie systeem and led various transformation projects. Freek began the career as a System Engineer at Centric Retail Solutions, providing second-line helpdesk support. Freek holds a Bachelor's degree in Bedrijfskundige Informatica from Avans University of Applied Sciences.