Dana Cook

Manager, Customer Care & Retention

Dana Cook has extensive experience in customer care and relationship management, currently serving as a Relationship Manager at CardConnect Payments since November 2015. Additionally, Dana has been with Vanco Payment Solutions since June 2008, where responsibilities include managing the Aiken Customer Care Retention Team, focusing on portfolio maintenance and promoting value-added products to enhance revenue growth. Previous roles at Vanco include Senior Sales Consultant and Team Lead for Sales & Customer Care. Dana's career also includes a tenure at Marriott International and a foundation in telecommunications with AT&T. Dana holds a degree in Business Occupations from Passaic County Technical & Vocational High School, completing studies there from 1982 to 1986.

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