Lesa D.

Lead Clinical IT Support Analyst at Vanderbilt University Medical Center

Lesa D. has extensive work experience at Vanderbilt University and Vanderbilt University Medical Center. Lesa started their career at Vanderbilt University in 1991 as an Account Reimbursement Specialist, where they coordinated the billing process and collected payments from various organizations. Lesa also worked as a Patient Services Coordinator, reviewing patient requisitions and coordinating clinic residents' schedules. In 1999, Lesa became a Helpdesk Desk Operator III at Vanderbilt University, where they supervised activities and processes associated with the Help Desk and provided technical expertise to resolve complex user problems. Since 2014, they have been working at Vanderbilt University Medical Center as a Lead Clinical IT Support Analyst, providing support and training healthcare professionals to use clinical applications and software, with a concentration in Epic Systems.

Lesa D. obtained an Associate's Degree in Computer Technology/Computer Systems Technology from Nashville State Community College between 1997 and 1999. Additionally, they have recently obtained a certification as an Epic Clinical Informaticist from Epic in 2022.

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Previous companies

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Timeline

  • Lead Clinical IT Support Analyst

    July, 2014 - present

  • Patient Services Coordinator

    1994

  • Account Reimbursement Specialist

    1991