Katia Orsolin Tondo is a Civil Production Engineer with extensive experience in customer service and quality assurance within the construction industry. Since May 2013, Katia has been working at Vanguard as a Supervisor de Atendimento ao Cliente and previously as an Analista de Atendimento ao Cliente, managing the delivery process of projects and apartments while overseeing post-occupancy satisfaction surveys. Prior to this, Katia worked at Goldsztein Cyrela, where responsibilities included quality oversight in structural masonry projects and training staff, and at MRV Engenharia, conducting quality inspections on various construction sites. Katia's career commenced with an internship at Vanguard Home, focusing on quality management and project support, and earlier experience includes an internship at Fugro, creating technical reports related to soil testing.
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