Erin Sullivan Gordon currently serves as Head of Business Management Office and Chief of Staff for Global Technology Operations at Vanguard since April 2021. Previously, Erin held several key roles at HSBC, including Transformation Office Finance Lead and Vice President of Financial Planning Analysis, where notable achievements included migrating 75% of sales reporting to an India team and leading cost reduction initiatives. Erin also worked as Vice President for Global Operating Model Change, managing a global team to standardize regulatory reporting processes. At J.P. Morgan, Erin was a Project Manager for Regulatory Reporting, successfully automating processes and transitioning reporting functions across teams. Academic credentials include a Bachelor's of Science in Marketing and Management from the University of Delaware, where Erin co-authored a published article in Organizational Behavior.
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