Michael Jones

Michael Jones has a diverse work experience spanning over several companies and roles. Michael'smost recent position was at Vanquis Banking Group, where they served as the IT Service Operations and Management Lead. In this role, they were responsible for managing a team of 35 staff members and overseeing the delivery of IT services to 1800 colleagues. Michael introduced various ITIL continual service improvements and was given ownership of Major Incident Management across the Group. Prior to their role at Vanquis Banking Group, Michael worked as the Head of ICT Service at Charles Stanley & Co. Limited and as an SKT Consultant - Asset Management Service Delivery Manager / IT SPM at UBS. Michael also held senior positions at Fidelity Worldwide Investment, Deutsche Bank, and other financial institutions. Throughout their career, Michael has been responsible for managing technology operations, driving operational efficiencies, and building effective governance structures.

Michael Jones attended the University of Brighton from 1990 to 1992, where they obtained a HND in Software Engineering with a focus on Computer Software Engineering. Prior to that, they attended Mayflower Comprehensive from 1978 to 1986, but no degree or field of study was specified. Additionally, Michael Jones obtained certifications in IT Service Management and Project Management from BCS, The Chartered Institute for IT in 2015.