Simon Wright

Simon Wright is a seasoned professional in service operations and management with extensive experience across multiple companies in the financial and technology sectors. Currently serving as the Senior Service Operations Manager at Vanquis since April 2023, Simon leads critical functions including Service, Incident, Problem, and Change Management for the Banking Group. Prior to this role, Simon held various positions at Provident Financial Group, where responsibilities included defining and leading the Service Management Strategy for a fintech venture and managing the Service Delivery function for the Home Credit division. Previous experience at FDS involved managing a significant employee transfer and service migration, while a long tenure at CSC included roles focused on operations, service delivery, and field management. Simon's foundational experience began at Royal Mail and Auto Windscreens, where responsibilities included frontline technical support and service delivery.