Myles S. is a seasoned customer service professional with extensive experience in the insurance and financial sectors, currently serving as a Customer Service Representative at Flow since April 2022. Prior roles include Customer Operations Senior Representative at Securian Financial, where expert knowledge of the Wisconsin Public Employers Group Life Insurance Program and associated regulations was maintained, along with a strong focus on claims processing and client communication. Previous positions also include a Customer Service Professional at Prudential Financial, where advocacy for clients and process improvement suggestions were emphasized, and operational roles at the United States Postal Service and various other organizations. Myles holds a Bachelor of Science degree in Business Administration with a concentration in Marketing from William Peace University.
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