Shannon DeLange is an experienced education and training professional, currently serving as the Customer Education Manager at Vanta since August 2022, where responsibilities include developing customer education content and enhancing the Help Center and Vanta Learning. In previous roles, Shannon held positions such as Head of Education & Product Training and Customer Education Manager at Concord, focusing on self-serve learning paths and customer training strategies. Shannon has also contributed as a Technical Education Specialist at Rapid7, a Product Trainer at Smartsheet, and as a Training Manager for the MBTA Transit Ambassador Program, showcasing a robust background in creating and delivering impactful educational programs. Shannon holds a Bachelor of Arts in Fine and Studio Arts from UMass Boston, completed in 2013.
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