Karla Tengström is currently serving as the Customer Experience Team Coordinator at Vapaus, a position held since January 2023, where responsibilities include managing team activities to achieve project goals effectively and efficiently. Prior to this role, Karla provided customer experience support, handling B2C and B2B customer inquiries, creating bike orders, and onboarding new companies. Karla's previous experience includes working as a Service Technician at Mesvac Oy from July 2019 to September 2022, specializing in the inspection, maintenance, and repair of various systems. Currently pursuing a Bachelor of Business Administration in Business Information Technology at Laurea University of Applied Sciences, with an expected graduation date in June 2026.
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