David Furtney

David Furtney has extensive experience in media and customer support roles, currently serving as a Customer Support Advocate at MediaLab, Inc. since March 2017, a company renowned for its online continuing education solutions for clinical laboratories. Previous positions include a temporary project at Shout! Factory working on Blu-ray audio commentaries and various roles at CNN over a span of 12 years, where responsibilities ranged from providing Nielsen ratings analysis as a Research Analyst to monitoring viewer feedback and compiling reports in the Viewer Communications Management team. Furtney began the career at CNN as a Public Information Assistant, contributing to major reporting efforts and audience engagement. Furtney holds a Bachelor of Arts in Film and Video from Georgia State University.