Lerato Kgaladi

Lerato Kgaladi is an experienced professional in customer care and account management, currently serving as a Customer Care Team Lead at Taxually since September 2023, leading a team that supports VAT compliance for clients. Prior to this, Lerato held a Team Lead position at VAT IT, managing a team to enhance VAT contributions for approximately 280 clients, alongside roles as an Account Manager providing strategic financial advice and maintaining client relationships. Lerato's career began at PSG Wealth as a Paraplanner, focusing on client asset management and financial planning support. Lerato holds an Honours degree in Econometrics and Quantitative Economics and a Bachelor's degree in Economics and Econometrics from the University of Johannesburg.