Sarah Diver is a Customer Experience Manager at Vattenfall, starting in October 2023, focusing on the challenges faced by heat network consumers in the UK. Since September 2020, Sarah has worked as a Heat Network Consultant at Adjuvo Ltd, providing project management and stakeholder engagement support for various initiatives, including the BEIS Heat Network Zoning pilot programme and local authority engagement in the BEIS Heat Pump Ready programme. Previous roles include Market Development Manager at Bristol Energy, where Sarah contributed to energy services for carbon neutrality, and Communications & Engagement Consultant at energetik, managing customer engagement for Enfield Council's energy company. Sarah's career began with roles in project consultancy and energy efficiency initiatives, supported by a Bachelor of Science in Environmental Management from the University of Birmingham and a CELTA certification from The University of Sheffield.
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