Ian Lynch

Ian Lynch has over three decades of experience in the automotive industry, primarily with Vauxhall Motors Ltd since December 1989. Currently serving as the Customer Care Field Operations Manager for the UK and Ireland, Ian leads a team of Technical Field Managers and a Mobile Field Engineer, focusing on enhancing the customer experience and service quality. Previous roles include Regional Customer Care Manager, Technical Assistance Manager, Chief Quality Engineer, and Senior Quality Engineer, with notable achievements such as securing the best performance in Europe for KPI measures in 2012. Ian started a career in engineering with British Rail Engineering Ltd as a Facilities Manager, successfully managing the launch of a major project. Ian holds a Master of Engineering degree in Aeronautical and Mechanical Engineering from City St George’s, University of London.