Karla Pinilla

Karla Pinilla is an experienced System Analyst at VaxCare, having held various roles including Customer Care Specialist and Seasonal Customer Care Specialist since July 2021. At VaxCare, Karla has demonstrated proficiency in collaborating with cross-functional teams, managing customer data for business planning, coordinating delivery schedules, reconciling accounts payable, and providing translation support for Spanish-speaking partners. Prior experience includes serving as a Sales and Marketing Associate at CraveClean Protein Bake Shop, where responsibilities involved enhancing workflow, driving sales through positive customer interactions, and managing social media and marketing events. Karla holds an Associate's degree in Psychology from Miami Dade College and a Bachelor of Science in Integrated Business from the University of Central Florida.