Ericka B.

Ericka B. has extensive experience in customer support and order management across multiple industries. Currently serving as an Order Management Specialist at VCG Benefits and HR Advisors since October 2013, Ericka specializes in coordinating communications between clients and state agencies, implementing new client accounts, and managing data processing for medical court orders. Previous roles include positions at Central Garden and Pet as a Customer Service Support Representative and Inventory and Production Assistant, where Ericka focused on maintaining order replenishment and addressing supply chain issues. Work experience also includes a Procurement Assistant role at Sunny Delight Beverages Co., and various positions at IBM, demonstrating strong skills in customer service, inventory management, and administrative support. Ericka holds an Associate of Applied Science Degree in Logistics and Supply Chain Management from Chattahoochee Technical College.