VCloud
Fe Hermoso - Daliva has a solid background in customer service, currently serving as a Customer Service Representative at VCloud since November 2021. Previous experience includes roles at Clark Outsourcing as an Inbound Customer Service Representative and at Sitel Tarlac as both a Customer Service Representative and Customer Service Specialist from April 2020 to October 2021. Prior to that, Fe worked at Sutherland from November 2017 to April 2019 as a Customer Service Representative. Fe holds a degree in Health Care Services from Philippine Women's University, completed in April 2008.
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VCloud
VCloud Interactive is a subsidiary of VoiceCloud LLC. We have been making communications better for over 15 years. We do this by providing 100% cloud technology that enables our clients to automate mission-critical voice communications, contact center and business processes. The Core of the VCloud Interactive Platform consists of programmable platforms that simplify your most complex telecommunications based interactions, and business processes, to serve your internal staff and end-users. Easily connect people to the information they need, anytime, anywhere and at the lowest price points in the industry. VCloud’s Interactive Voice Response (IVR), call routing, contact center, messaging and voice communications serves organizations across a wide variety of industries and global locations.