Angela Nell has over two decades of experience in technical support and IT service management, currently serving as Service Desk Supervisor at vcpi since March 2016, overseeing multiple client support teams and facilitating client training. Prior roles at vcpi include Senior Technical Analyst for Care Teams 1 and 2, focusing on client onboarding and support. Angela's earlier experience includes a Tier 3 Help Desk Technician position at Gonzalez Saggio and Harlan, where responsibilities encompassed email troubleshooting and mobile device management, alongside roles at ManpowerGroup and Fiserv, providing comprehensive technical support and training. Angela holds an Associate of Applied Science degree in Accounting from Milwaukee Area Technical College.
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