Angela Nell has over two decades of experience in technical support and IT service management, currently serving as Service Desk Supervisor at vcpi since March 2016, overseeing multiple client support teams and facilitating client training. Prior roles at vcpi include Senior Technical Analyst for Care Teams 1 and 2, focusing on client onboarding and support. Angela's earlier experience includes a Tier 3 Help Desk Technician position at Gonzalez Saggio and Harlan, where responsibilities encompassed email troubleshooting and mobile device management, alongside roles at ManpowerGroup and Fiserv, providing comprehensive technical support and training. Angela holds an Associate of Applied Science degree in Accounting from Milwaukee Area Technical College.
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vcpi
We help compassionate care providers improve lives with outsourced IT support rooted in the unique world of long-term post-acute care. We specialize in Senior Living and empower providers to improve the quality of care with us as their outsourced partner, or extended IT team. Our breadth of expertise includes managed cloud services, managed device services, 24/7 Service Desk, network management, security, identity and access management, business intelligence, consulting, and professional services. ______________________________________________________________________ Join the vcpi team! The key to success is people. Join us and get competitive compensation, benefits and exciting opportunities for personal and professional development. - Do you believe IT is more than just technology but could be a way for you to make a difference in the lives of people in your community? - Do you believe in both the power of team and individual accountability? - Do you crave challenge to put your smarts to work and make a difference for your clients? If you answered yes, we want to talk to you! Visit our Careers page to learn more: https://www.vcpi.com/careers.
