Eik Tzun Sim has over two decades of experience in technical support and engineering, specializing in telecommunications and data management solutions. Initial tenure at Maxis Communications Bhd as a VAS Technical Specialist was followed by roles at TIME dotCom Berhad as a Team Lead and at Huawei Technologies as a VAS Engineer. Eik's expertise further expanded during a period as a System Support Engineer at Syniverse, providing critical technical support for various Voicemail services. Since May 2019, Eik serves as a Senior Engineer in Advanced Technical Support at Veeam Software, focusing on incident management and technical support for backup software across multiple platforms. Eik holds a Bachelor's degree in Computer Science from the University of Malaya.
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