Florentina Badulescu

Florentina Badulescu is a seasoned professional in customer success and renewals management, currently serving as the Manager for Renewals and Customer Success at Veeam Software since March 2022. Florentina has led teams focused on customer retention and revenue growth, fostering a collaborative environment aimed at achieving excellence. Previous roles include Associate Manager at Veeam, where responsibilities encompassed team leadership, strategic planning, and execution, along with a strong emphasis on customer experience and upselling opportunities. Prior to Veeam, Florentina held positions at Orange Business Services as an Order to Cash Operations Manager, Oracle as a Credit & Collections Analyst, and Webhelp as an Account Manager, building a robust foundation in customer service and operations. Florentina holds a Master's degree in Environmental Engineering and a Bachelor's degree in the same field, along with a Bachelor's degree in French Language and Literature from the University of Bucharest and Colegiul Național Mihai Eminescu.