Greta Pruna

Greta Pruna is an experienced professional with a background in customer care and success, primarily at Veeam Software and Conectys. At Conectys, Greta served as a Customer Care Supervisor, where proactive coaching and case management ensured high customer satisfaction. Transitioning to Veeam Software, roles included Best Practices Specialist, Senior Best Practices Specialist, Customer Success Representative, and Customer Success Program Manager. Greta demonstrated expertise in data-driven decision-making, process automation, and effective collaboration, ultimately leading to consistent overperformance in renewals and recognition as a top performer. Academically, Greta holds a Master's degree in Communication and European Governance from Scoala Nationala de Studii Politice si Administrative and a degree in Administration and Public Management from Academia de Studii Economice din București.