HR

Heather Randolph

Director, Customer Success And Renewals

Heather Randolph is a seasoned professional in customer success and sales management, currently serving as Senior Manager of Renewals and Customer Success at Veeam Software since February 2019. Prior experience includes roles as Manager of Enterprise Customer Success and Renewals Sales Representative at Spark Wireless T-Mobile Premium Retailer, where responsibilities encompassed team coaching, employee management, and customer issue resolution. Earlier positions featured store management roles at Living Spaces Furniture, T-Mobile, and Steve Madden, demonstrating a consistent history of surpassing sales goals and fostering community relationships. Heather Randolph holds a Bachelor of Science degree in Business Administration and Management from Southern New Hampshire University.

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